60-Day Money-Back Guarantee

We want you to love Cuora.

That’s why every order is backed by our 60-Day Money-Back Guarantee.

If you’re not completely satisfied with your purchase for any reason, you may return it within 60 days of delivery for a full refund.

Eligibility

To qualify for a return:

• Your return request must be submitted within 60 days of your order being delivered.
• The product must be returned in good condition, free from excessive wear or intentional damage.
• Proof of purchase is required.

How to Start a Return

Simply contact our customer support team within the 60-day period. We’ll provide you with return instructions and the return address.

Once we receive and inspect your returned item, we’ll process your refund to your original payment method.

Refunds

• Refunds are issued to the original payment method.
• Please allow 5–10 business days after your refund has been processed for it to appear in your account, depending on your bank or payment provider.

Return Shipping

Unless the item arrives damaged, defective, or incorrect, customers are responsible for return shipping costs.

Damaged or Incorrect Orders

If your Bellier Bread Bag arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with photos of the issue. We’ll make it right as quickly as possible at no additional cost.

If you have any questions, our support team is always happy to help.